Virtual Receptionist

Customised call routing for exceptional customer service.
Screen capture of Vonage Business app
Virtual Receptionist lets you create main menu pathways, route callers to the appropriate department or individual for a streamlined experience and customise your call routing for holidays, lunchtimes or even after-hours calls.

A virtual phone receptionist provides each caller with a variety of options that allow them to reach specific people or departments. The caller is routed through to the extension of their choice after dialling by name or extension or using the company directory.

Computer screen with person indicating admin portal


Set your automated attendant options and set parameters for daytime and after-hours calling.
Pictogram of four stars and an check mark indicating successful verification.


Give your customers a professional experience every time they call by getting them to the right place the first time.
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No limits

Add as many Virtual Receptionists as you want to create a robust phone menu system and have Vonage record greetings and options for you.

Contact a Vonage expert.

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