Customised call routing for exceptional customer service.
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Virtual Receptionist lets you create main menu pathways, route callers to the appropriate department or individual for a streamlined experience and customise your call routing for holidays, lunchtimes or even after-hours calls.
How Virtual Receptionist works
Virtual Receptionist provides each caller with a variety of options that allow them to reach specific people or departments. The caller is routed through to the extension of their choice after dialling by name or extension or using the company directory.
Customised
Set your automated attendant options and set parameters for daytime and after-hours calling.
Efficient
Give your customers a professional experience every time they call by getting them to the right place the first time.
No limits
Add as many Virtual Receptionists as you want to create a robust phone menu system and have Vonage record greetings and options for you.
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