Virtual Receptionist overview
Virtual Receptionist lets you create main menu pathways, route callers to the appropriate department or individual for a streamlined experience and customise your call routing for holidays, lunchtimes or even after-hours calls.
How Virtual Receptionist works
A virtual phone receptionist provides each caller with a variety of options that allow them to reach specific people or departments. The caller is routed through to the extension of their choice after dialling by name or extension or using the company directory.