Real numbers onlyBy asking your customer to provide a phone number — and then validating the legitimacy of that number — you can minimise fraud while making sure that you have a way to contact that customer in the future.
The right channelValidating information enables you to distinguish mobile from landline numbers — making sure that you don’t try to send text messages to landlines if contacting via SMS.
Clean databaseBy validating the numbers in your customer database periodically, you can be sure that customer numbers are still reachable, reducing delivery errors when running SMS or voice-based marketing campaigns.
Optimise communication costsDiscover which carrier network a customer is using to optimise SMS routing when engaging your customer.
How phone number validation works
Identify a phone number to validateYour app can ask users to enter a phone number during registration or you can identify existing numbers in your customer database.
Query Vonage APIs Number InsightYour application passes the phone number to Number Insight API for analysis.
Gather insightVonage APIs Number Insight queries multiple information sources to validate and gather information about the number.