Access powerful Voice API capabilitiesBring Vonage Voice API functionality, such as multichannel recording, IVR, Text to Speech, WebSocket connectivity for AI integrations, and the power of contextual conversations to your platform.
Extensibility of your SIP deploymentEasily add Voice API & Conversation Service functionality and the power of AI on top of your SIP based communication infrastructure/platforms.
Powerful, efficient access to AI EnginesWebSockets benefits of real-time Natural Language Processing and Natural Language Understanding combined with the highest voice quality and per-second billing of Programmable SIP.
Bring Your Own Carrier (BYOC)
Integrate with Vonage’s elastic SIP Trunks or via your existing carrier. With BYOC, you can Integrate with the Vonage platform without the need to port numbers or if you have presence in countries where Vonage does not have number availability.
AI Engine Connectivity
Connectivity to AI engines via WebSockets, supporting self service, real-time insights into caller sentiments, and more.
Contact Centre Augmentation
Use your own communications platform and Contact Centre using Vonage Client SDKs and Conversation API to deliver the call to your agents via WebRTC on customers’ channels of choice.